The international arrival terminal consists of one large open building. This area lacks air conditioning, a PA system, and computerized information screens of any kind. The few signs displayed are in both Vietnamese and English. This is not a good place to ask for advice or information regarding your visit, since the majority of Customs officials and clerks speak little or no English.

The international departure terminal is slightly more modern, with air conditioning in the waiting area and a television screen that displays information on departing flights. Often, it is impossible to comprehend the announcement of your departing flight over the PA system. Keep an eye on the television screen. If your flight number is flashing, this means that your flight is boarding. Although there is a small souvenir shop and newsstand in the waiting area, do not expect to pick up a copy of the International Herald Tribune or Newsweek. This area was not designed with convenience in mind. If you need anything for your flight, make sure you bring it to the airport with you.

For years, there has been talk about developing the airport, but it's doubtful that a full-scale project will be undertaken anytime soon. The one benefit of Tan Son Nhat's small size is that the airport is very easy to negotiate. Ironically, the airport's lack of sophistication makes it relatively hassle-free.

There are no telephones available inside the Arrival hall. Also, it is best to use the restrooms inside, as those located outside are unclean and often closed.

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Arrival
After passing through Immigration, you will see the luggage carousel directly behind the Immigration counters. The airport is never inundated by arriving flights; therefore, there is only one carousel. If you do not see your luggage on the belt, check the area surrounding the carousel. Often, airport workers stand at the carousel and remove bags to make sure that the belt does not get too congested. Porters are not available to help you with your luggage. Carts are free of charge and can be found halfway down the hall.

If you are being met at the airport, do not expect your party to be waiting for you anywhere inside the hall. Only arriving passengers are allowed inside. Outside, you will walk down a short concourse lined with people. Your party, along with a herd of taxi drivers, will be waiting here.

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Departure
Prepare to negotiate the Departure hall on your own, since guests are not allowed inside. There are four large counter areas, and you should have no difficulty locating your airline. After you check in, proceed to the Customs counter. An official will check your Customs form to make sure you are bringing out the same items you declared when you arrived. These officials rarely speak English, and are usually not very vigilant. Often, they don't even look at what you have written on your form.

All of your hand baggage will be sent through an X-ray machine. Just beyond these machines is a desk where you are required to pay a departure tax of US$10. Although you can pay in local currency, US dollars are preferred.

Go up the escalator. At the top, you will find the Immigration counter. Past the Immigration counter are a few duty-free shops, a cafe, a souvenir shop, and a waiting area.